Making a Claim in the Customer Portal

 Hey, we know that you are insanely careful, and we hope you never have to make a claim. BUT sometimes things out of your control just happen.  Say… your teenager decides to do laundry for the first time and uses dish soap instead of laundry soap… UGH! Now what? Well good news is that you have insurance.
Word on the street is making an insurance claim can be stressful, frustrating, or wildly confusing. Keystone Click is an online platform and here to make the entire process from beginning to end EASY! At your fingertips from any device. Anywhere & anytime. 
SO, how do you make a claim? 
First thing first, do you have an account with us? When you purchased your insurance, you would have been given to option to create an account. Login to your account and head to Claims on the left hand side. 
Once you are in your account, shed some light on the incident; we just need a few quick details, ie date, brief description of what happened, best way to contact you and hit submit. Once submitted, one of our claims adjustors will be in contact with you to gather more information if needed and get the process started.  Easy right? We think so!
If you prefer to talk to someone in person, no problem. Do not hesitate to give us a call, email or drop a line in the chat box. Someone will reach out and get the process moving for you or answer any questions you may have. 

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